Banking Transformation Summit USA 2026

Banking Transformation Summit USA is a two-day conference for the leaders who run transformation at US banks and credit unions, covering AI, infrastructure, fraud, customer experience and leadership. Bank and credit union staff attend free. It is operated by Nextin Group Limited.

Banking Transformation Summit USA 2026

Banking Transformation Summit USA runs November 9–10, 2026 at Charlotte Convention Center, Charlotte.

What it is

The summit is a two-day conference for the leaders responsible for transformation at US banks and credit unions. The organizer bills it as "Where Banks Meet Real Change" and puts attendance at 500 leaders, with three in four attendees working at a bank or credit union. The program is built around the decisions banking leaders are making now, across AI, technology, customer experience, risk and operations.

Sessions take the form of keynotes and expert panels. The event is operated by Nextin Group Limited, and the site lists sister Banking Transformation Summit events in London and Singapore.

Program themes

The 50 sessions sit under five themes:

• The AI Frontier: generative AI in production, AI in fraud and credit decisioning, model governance
• Intelligent Infrastructure: core modernization, real-time payments, API-first and cloud architecture
• Trust in the System: AI-enhanced fraud and deepfakes, identity, AML, operational resilience
• Power to the People: personalization, digital onboarding, deposit and retention strategy
• Human & Machine Leadership: operating models, AI agents in the workflow, reskilling

Tickets and CPD credits

People from banks and credit unions attend free. Places are allocated by application and are limited. Technology and solution providers buy paid tickets, which cover the content program and the networking drinks.

Attendees can earn CPD credits at no cost: 9 for day one and 7 for day two. Each day has its own QR code, and scanning it on site unlocks an attendance certificate for your CPD portfolio. You can still earn credits if you attend only one day.