Retail Technology Show 2027
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About Retail Technology Show
Retail Technology Show is a retail technology exhibition and conference held each year at ExCeL London. It brings retailers, consumer brands and hospitality operators together with technology providers across payments, ecommerce, supply chain, loss prevention, AI and customer experience. Organised by Nineteen, it is free for retailers.
Retail Technology Show 2027 in London
Retail Technology Show takes place on Wednesday 21 and Thursday 22 April 2027 at ExCeL London, in halls S2 to S4.
What it is
The organiser describes it as a retail technology exhibition rather than a general technology show: every exhibitor sells into retail. Retailers and consumer brands meet the technology providers who can help with their challenges across AI, ecommerce, supply chain, customer experience and store operations. Visitors make buying decisions across IT, ecommerce, payments, marketing, loss prevention, finance, supply chain, operations, HR and security.
The organiser calls it a buying-committee event rather than an IT event. It is organised by Nineteen.
Three programmes run in parallel on one pass: the exhibition floor, a conference and content programme, and a networking programme. The conference has six tracks plus workshops, roundtables, guided show tours and the Future of Retail LIVE stage. Networking includes the Retailers Lounge, the Access Members Club, happy hours and the BIG Retail Party, and you can arrange meetings in advance through the event app.
Planning notes
- Entry is free for retailers, consumer brands, and leisure and hospitality organisations. Technology and service providers and students must buy a pass.
- It is a trade event: entry is limited to people attending in a professional capacity, nobody under 18 is admitted, and photo ID may be requested.
- There is no separate conference ticket. The free retailer pass covers all six conference tracks on both days.
- Doors open at 09:00 on both days. The show closes at 17:00 on Wednesday 21 April and at 16:30 on Thursday 22 April.
- The nearest station is Custom House (Elizabeth line and DLR), a short walk from the west entrance.
Key Topics
- Payments, POS and in-store technology
- Ecommerce and unified commerce
- Retail AI and innovation
- Supply chain and logistics
- Loss prevention, retail risk and cyber security
- Customer experience and loyalty
Quick Info
- Dates
- April 21, 2027 – April 22, 2027
- Location
- London
United Kingdom - Organizer
- Nineteen Group
Industries
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Frequently asked questions
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Before you go to Retail Technology Show 2027
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